Do not assume coverage
The safest answer comes from the insurer or claims representative reviewing the actual policy and loss.
Ask useful questions
Ask whether the cause of loss is covered, whether specialized cleanup is included, what documentation is required, and whether there are deadlines or approval requirements.
Keep appropriate records
Save relevant communications, claim information, and permitted documentation of the property condition. Avoid making promises about reimbursement before the insurer makes a determination.
Cleanup and coverage are separate questions
A property may need cleanup even when coverage is uncertain. Call 843-883-8751 to discuss the cleanup situation; contact your insurer for a coverage decision.
Need Help With a Biohazard Cleanup Situation?
Call and describe what happened, the property type, and the affected area. If there is immediate danger or an active emergency, contact 911 first.
Call 843-883-8751Related Cleanup Information
Frequently Asked Questions
Is biohazard cleanup always covered by homeowners insurance?
No. Coverage varies by policy and circumstances.
Who decides whether a claim is covered?
The insurance company determines coverage under the applicable policy.
Should I wait for insurance before calling?
You can call to discuss the cleanup need while separately contacting the insurer about coverage and claim requirements.